Widerrufsrecht
📦 Return & Refund Policy
Last updated: 4/8/2026
“We stand behind every product we make — if you’re not satisfied, we’ll work with you to fix it.”
At TruForm Designs, we take pride in delivering high-quality products. If something isn’t right, we’re here to help.
🔁 Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- Item must be unused and unworn
- Must be in original condition and packaging
- Proof of purchase is required
Non-returnable items:
- Final sale items
- Gift cards
- Custom or personalized products
💸 Refunds
Once we receive and inspect your return, we will notify you of the status.
If approved:
- Refunds are issued to your original payment method
- Please allow 5–10 business days for processing
Shipping costs are non-refundable.
🔄 Exchanges
We only replace items if they are:
- Defective
- Damaged
- Incorrect item received
If you need an exchange, contact us at:
📧 truformdesigns26@gmail.com
🚚 Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping service
❌ Damaged or Incorrect Orders
If your item arrives damaged or you receive the wrong item:
- Contact us within 7 days of delivery
- Include photos of the issue
We’ll make it right ASAP.
📩 Contact Us
If you have any questions, reach out:
📧 truformdesigns26@gmail.com